FAQ

Frequently Asked Questions

What is your current turnaround time?

1 to 2 weeks.

What kind of aluminum do you use?

Most of my blanks are made from 1100 ally soft temper aluminum unless stated otherwise.  In those cases, 3003 hard temper is used

How are your blanks made?

Every blank is cut by hand, you'll never find a mass produced item in this shop.

Questions About Shipping:

Domestic (Canadian) Shipping: Please be aware that Standard Lettermail does not include a tracking number. In the event that parcel is lost or delayed, Lost & Foundries can not be held responsible. For this reason, I strongly suggest choosing Expediated Parcel which includes tracking.

USA Shipping: Small Packet Air does not include a tracking number. If you would like a tracking number with your order, please select one of the upgraded shipping options. Any duty or customs fees that may occur will be the responsibility of the buyer.

Return Policy

If for whatever reason you are unhappy with your order, you can return it within 14 days for a full refund of the purchase price (minus shipping fees). Lost & Foundries can not cover return shipping fees.

Where are you located?

Ontario, Canada.

Do you ship outside of Canada/the US?

Not at the moment.